PREMIUM FINANCIAL ADVISORS • CLIENT STATUS

Wondering What's Going On? Check Your Status.

Use the client status center to access updates related to your tax return, credit service, bookkeeping, business service or program enrollment.

CLIENT STATUS LOOKUP

Find Your Current Stage.

Check Service Status

Enter basic information below. This page is ready to connect to the live Premium Financial Advisors client-status system.
For your protection, do not enter a Social Security number, bank account number, credit-card number, tax ID, password or other highly sensitive information into this lookup.
STATUS LOOKUP

Status Connection Required

TAX CLIENTS

Your Return Can Move Through These Stages.

This makes it easy for clients to understand what each tax-return status means when they receive an update.
1

Intake Received

Your tax intake has been received and your client file has been started.

STARTED
2

Documents Received

Your submitted tax documents have been added to your client file for review.

DOCUMENTS RECEIVED
3

Missing Documents

Additional information or documentation is needed before preparation can continue.

ACTION REQUIRED
4

Return In Preparation

Your tax documents are being reviewed and your return is currently being prepared.

IN PROGRESS
5

Refund Quote Ready

A preliminary return result or refund quote is ready for client review.

QUOTE READY
6

Ready for Review / Signature

Your return has reached the client review and applicable signature stage.

CLIENT ACTION
7

Submitted to IRS

Your return has been transmitted for IRS processing.

SUBMITTED
8

IRS Accepted

The IRS has accepted the electronically filed return for processing.

ACCEPTED
!

IRS Rejected

The electronic filing was rejected and may require a correction or additional client action before retransmission.

ACTION MAY BE REQUIRED
10

Refund Processing

After IRS acceptance, eligible refund processing is handled by the IRS and applicable financial institutions.

IRS PROCESSING
OTHER CLIENT SERVICES

Status Isn't Just for Tax Clients.

Credit Services

Status updates can include intake received, report review, documents requested, service in progress and follow-up required.

Bookkeeping

Track onboarding, documents received, records under review, books in progress and service completion.

Business Services

Track consultation requests, document review, strategy sessions and follow-up steps.

A

Tax Academy

Track application, enrollment, payment, onboarding and program-access status.

Missing Documents

If your status says documents are missing, use the client upload page to submit the requested information.

?

Need Help?

If your status has not changed or you need clarification, contact Premium Financial Advisors.

AFTER IRS ACCEPTANCE

Waiting on Your Federal Refund?

Premium Financial Advisors can tell you when an electronically filed return has been submitted and when acceptance information is available. Once the IRS is processing an accepted federal return, use the official IRS refund-status tool for IRS refund updates.
IMPORTANT

Business Status vs. IRS Status

Your Premium Financial Advisors status tells you where your file is within the firm's workflow. IRS refund processing is controlled by the IRS and should be checked through official IRS resources after filing.

NEED TO TAKE ACTION?

Don't Let a Missing Step Hold Up Your File.

If your status requires documents, intake information, payment, signature or an appointment, complete the requested step as soon as possible.